Terms and Conditions

  • Minimum & Maximum hire time – All limousine hire shall comprise a minimum of  (4) hours with the exception of airport transfers for which a maximum hire time of two (2) hours will be allotted.  
  • Full day – The Full day rate is based on ten (10) hours.  Additional hours are charged according to the hourly rate
  • Vehicle Curfew– Vehicle use between the hours of Midnight and 6am must be authorised in advance by Eurostar Management.
  • Fuel – Vehicles will be provided with a complementary full tank of fuel on the day.
  • Drivers – Vehicles may only be driven by designated trained Eurostar Chauffeurs. 
  • Force majeure – Due to technical or fortuitous reasons vehicles quoted may not be available at the time of rental. The company reserves the right to provide a suitable alternative on the day of rental in such circumstance(s).
  • Payment – Full payment (100%) is required in advance in Ghana Cedis either via bank transfer (proof of payment submitted), cash or company cheque made out to Eurostar Global Limousine Ltd.  By prior arrangement with Eurostar Management, payment through specific partner hotels can be arranged.
  • Confirmed Reservation – Vehicle reservations can only be guaranteed once full payments have been received.
  • Refund – A 20% fee will be charged on payment made.
  • Rates – All rates and policies are subject to change without prior notice.
  • Invoice – Non-payment of invoice after 2 weeks of service shall attract a monthly interest rate of 5%
  • Changes to reservation – These must be made 24hours in advance in writing to Eurostar Global Limousine Group and are subject to availability. Changes within 24hours of rental cannot be guaranteed automatically.
  • Accurate information – It is the client’s responsibility to provide accurate details of pick up address, flight details & timings, planned areas to visit and any additional information. Incorrect or incomplete information may result in delays beyond the company’s responsibility.
  • Distance & Area – Special arrangements are needed from the Eurostar Team for any vehicles to leave the Greater Accra / Tema area as these may attract additional charges.
  • Certified and Fully Insured – Eurostar Global Limousine Group is licensed and certified in compliance with all government regulations. Our entire fleet is fully insured.
  • Last minute bookings – Bookings & reservations made within less than 24hours of the hire will incur premium charges.
  • Special events, Awards Shows, Sporting Events, City Wide Events and Conventions: Rates may vary during high demand events or dates. Premium charges may be implemented and will be communicated during the booking process.